How verification works

Every review is tied to a real visit. Verification shuts out people who were never customers.

Scanned onsite

A live code at the counter, one review per scan. Or one numbered code per job. The business does not pick who can scan.

Receipt verified

Upload a receipt, invoice, or contract. We check it has not been used. A business can confirm the purchase. It cannot reject one. Card numbers stay private.

Invited

A one-time link after the purchase, sent to the customers from that period, not only the happy ones.

What businesses can and can't do

They can reply publicly to any review.
They can file a policy dispute (hate speech, defamation about the owner personally, threats, doxxing, fake customer, spam, illegal content, or IP). It goes to a moderator. The review stays up unless the moderator upholds it. The author can respond or edit, and silence does not take the review down.
They can't remove, hide, or request removal of a review. Only the customer who wrote it can withdraw it. They can't pay to remove, hide or reorder reviews. Disagreeing with an opinion isn't grounds for removal.
They can't offer rewards only for good reviews, and any reward has to be disclosed on the review.