Cómo funciona la verificación
Every review is tied to a real visit. Verification shuts out people who were never customers.
Escaneado en el local
Scanned onsite
A live code at the counter, one review per scan. Or one numbered code per job. The business does not pick who can scan.
Recibo verificado
Receipt verified
Upload a receipt, invoice, or contract. We check it has not been used. A business can confirm the purchase. It cannot reject one. Card numbers stay private.
Invitado
Invited
A one-time link after the purchase, sent to the customers from that period, not only the happy ones.
What businesses can and can't do
- They can reply publicly to any review.
- They can file a policy dispute (hate speech, defamation about the owner personally, threats, doxxing, fake customer, spam, illegal content, or IP). It goes to a moderator. The review stays up unless the moderator upholds it. The author can respond or edit, and silence does not take the review down.
- They can't remove, hide, or request removal of a review. Only the customer who wrote it can withdraw it. They can't pay to remove, hide or reorder reviews. Disagreeing with an opinion isn't grounds for removal.
- They can't offer rewards only for good reviews, and any reward has to be disclosed on the review.